Frequently Asked Questions

Farmer Kamol is an agricultural brand based in Sarail, Raiganj, Sirajganj, delivering pure honey, ghee, mustard oil, and duck chicks directly from the farm to customers, with no middlemen.

Yes. Farmer Kamol's products are sourced from our own farm and trusted suppliers. Videos of our production and sourcing process are published on our YouTube channel.

We regularly publish videos of the farm, honey collection, mustard oil production, and other farming content on our YouTube channel and Facebook page.

We currently supply pure honey, ghee, mustard oil, and seasonal duck chicks. More farm products will be added in the future.

We place the highest priority on farm-based production, transparency, and customer trust. We regularly share information and videos about our products' source, collection, and preparation.

Our goal is to deliver safe, pure agricultural products directly to customers and to spread farming knowledge to everyone.

Yes. We regularly publish videos of various farm activities, production processes, and educational farming content on our Facebook and YouTube channels.

We primarily supply mustard flower honey, collected seasonally.

The best way to identify pure honey is to check the source and the seller's credibility. Farmer Kamol publishes real videos of honey collection and processing, so customers get a clear picture of the production process.

No. Natural honey can crystallize depending on temperature and flower source. This is not always a sign of being fake.

Honey stays good for a long time if stored in a clean, dry container. Keep it away from direct sunlight and excess moisture.

Mustard oil should be stored in a covered container in a cool, dry place. This keeps its quality intact for a long time.

Mustard oil naturally has a pungent smell. However, purity shouldn't be judged based on smell alone.

All our products come from our own farm in Raiganj, Sirajganj. You can watch the production process on our YouTube channel.

Yes. No sugar or syrup is mixed into our honey, no vegetable oil is in our ghee, and our mustard oil is made through a proper cold-pressed process.

Our ghee is made from local cow's milk using a traditional method, with no artificial ingredients.

Eggs are currently out of stock. We're working to resume supply soon — follow our Facebook and YouTube pages for updates.

The price of duck chicks varies by age and size, so there's no fixed price. To order, please contact us directly on WhatsApp — price and quantity will be settled through discussion. We'll confirm whether delivery is possible to your location, and payment must be completed before delivery.

Add your preferred products to the cart on the website and confirm your order from the checkout page. You'll receive a confirmation message on WhatsApp after ordering.

We accept Cash on Delivery (COD). You can also choose the online payment option at checkout, where a bKash, Nagad, or Rocket number is shown (with a copy button) — send money there to complete payment. Direct gateway payment will be added in the future.

Order confirmation and delivery status are sent via WhatsApp. You can also track your order by logging into your account dashboard on the website.

No. You can order as a guest. However, creating an account lets you easily view your order history and status in the future.

After completing payment via bKash, Nagad, or Rocket, keep the transaction number. Our team may request it for verification if needed.

Cash on Delivery is available in most areas. However, advance payment may be required for certain products or locations.

Delivery within Dhaka costs 75 taka per kg (minimum 60 taka), and outside Dhaka costs 120 taka per kg (minimum 100 taka). The exact charge is shown at checkout.

Yes. We deliver honey, mustard oil, and other approved products across Bangladesh via courier service.

Once an order is successfully placed, confirmation is sent via WhatsApp or phone call.

Delivery is usually completed within 2-5 business days after order confirmation; timing may vary slightly depending on distance.

We deliver across all of Bangladesh via courier service.

Let us know on WhatsApp within 24-48 hours of delivery, including photos/video if possible. See our Return Policy for detailed terms.

Yes, if the wrong product was sent, we take full responsibility and will resend the correct product at no extra cost.

Our farm is located in Sarail village, Raiganj Upazila, Sirajganj District.

WhatsApp/Phone: 01737939688. You can also message our Facebook and YouTube (@FarmerKamol) pages.